Challenges in process management

Process management is a cross-organizational discipline aiming at filling white spaces in end-to-end processes. White spaces may exist anywhere: between companies of a supply chain, between teams, between systems or even between organizational levels. Process leadership is vital whenever a white space affects the customer.

Unfortunately, traditions and information systems don’t yet satisfy needs of Process management. Major challenges are depicted in a fish bone diagram below.

Process management - challengesJPG


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